Shipping Policy

Last Updated: November 2, 2026

Thank you for shopping at Elvorian. We are committed to processing your orders carefully and keeping you informed throughout the delivery process.

1. Order Processing

Orders are processed after payment has been successfully received and verified.

Please allow time for order preparation, handling, and fulfillment before your package is shipped.

Orders are generally processed during business days, excluding weekends and public holidays.

2. Shipping and Delivery Time

Our estimated shipping and delivery timeframe is:

20–30 business days

This is an estimated timeframe, not a guaranteed delivery date. Actual delivery may vary depending on the destination, carrier operations, customs clearance, weather, public holidays, and other factors outside our reasonable control.

Business days do not include weekends or public holidays.

3. Shipping Destinations

Available shipping destinations and shipping options are displayed during checkout.

Shipping availability may vary depending on the product and destination address.

4. Shipping Costs

Applicable shipping fees, if any, will be displayed at checkout before you complete your purchase.

Any shipping promotion or free-shipping offer will be subject to the conditions stated on our website at the time of purchase.

5. Order Tracking

When tracking information is available, we will provide it by email.

Please allow time for the carrier's tracking system to update after the package has been shipped.

If your tracking information has not updated for an extended period or you have questions about your delivery, please contact our support team.

6. Customs, Duties, and Import Taxes

Depending on the destination and shipping arrangements, international orders may be subject to customs duties, import taxes, or other fees.

Any applicable charges will be handled in accordance with the shipping terms and local laws governing the destination. Customers should review any applicable charges before completing their purchase where such charges are not included in the checkout total.

7. Shipping Delays

Although we make reasonable efforts to meet the estimated delivery timeframe, delays may occur due to carrier disruptions, customs inspections, severe weather, peak-season demand, or other circumstances beyond our control.

If we become aware of a significant delay affecting your order, we will make reasonable efforts to notify you using the contact information provided at checkout.

8. Incorrect or Incomplete Addresses

Please carefully review your shipping address before submitting your order.

If you notice an error, contact us as soon as possible at VigoJana5790@outlook.com.

We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

9. Lost or Missing Packages

If your package appears to be lost or has not arrived within the expected timeframe, please contact us with your order number.

We will review the tracking information and coordinate with the relevant shipping provider to investigate the issue and determine an appropriate solution.

10. Contact Us

For shipping questions or delivery assistance, please contact:

Elvorian
Website: https://elvorian.shop
Email: VigoJana5790@outlook.com

Our customer support team aims to respond within 1–2 business days.