Privacy policy

Privacy Policy

Last Updated: November 2, 2026

Elvorian ("we," "our," or "us") operates elvorian.shop. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, or contact our customer support team.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

  • Contact Information: Your name, email address, phone number, billing address, and shipping address.

  • Order Information: Products purchased, order details, transaction records, and purchase history.

  • Payment Information: Payment-related information needed to process transactions. Payment card details are generally handled by our payment service providers.

  • Account Information: Information associated with an account you create on our website.

  • Technical Information: IP address, browser type, device information, and website activity.

  • Customer Communications: Information you provide when contacting our support team.

2. How We Use Your Information

We use personal information for legitimate business purposes, including:

  • Processing and fulfilling customer orders.

  • Arranging shipping and delivery.

  • Sending order confirmations and shipping notifications.

  • Processing payments, returns, exchanges, and refunds.

  • Responding to customer questions and support requests.

  • Preventing fraud and protecting our website and customers.

  • Improving our products, services, and shopping experience.

  • Sending promotional communications where permitted by law and, when required, with your consent.

  • Meeting applicable legal, tax, accounting, and regulatory obligations.

3. Sharing Your Information

We may share personal information with trusted third parties when necessary to operate our business, including:

  • Shopify, which provides our online store platform.

  • Payment processors that securely process transactions.

  • Shipping carriers and fulfillment providers that deliver orders.

  • Service providers supporting website hosting, analytics, customer service, and marketing.

  • Government authorities or other parties when required by law or necessary to protect our legal rights.

We do not sell personal information in exchange for money. Any sharing or processing of personal information for advertising or analytics purposes will be handled in accordance with applicable privacy laws.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

  • Keep shopping cart and checkout functions working.

  • Remember customer preferences.

  • Understand website traffic and visitor behavior.

  • Improve website performance.

  • Support advertising and marketing activities where permitted.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

When information is no longer required, we will take reasonable steps to delete or anonymize it, subject to applicable legal requirements.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Object to or restrict certain processing activities.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain marketing communications.

To exercise applicable privacy rights, please contact us using the email address below. We may need to verify your identity before processing your request.

8. Children's Privacy

Our website is not intended to knowingly collect personal information from children under the age required by applicable privacy laws without appropriate parental or guardian consent.

If you believe a child has provided us with personal information, please contact us so that we can review and take appropriate action.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.

Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact:

Elvorian
Website: https://elvorian.shop
Email: VigoJana5790@outlook.com